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After Sales Services
DCVI’s After-Sales services are designed to deliver exceptional performance and ensure the highest level of customer satisfaction. We offer comprehensive support, including emergency assistance, maintenance services, spare parts availability, and advanced solutions such as Telematics systems and bodybuilder advisory, tailored to meet the operational requirements of Mercedes-Benz Trucks and Buses in Indonesia.
Maximize Uptimea comprehensive after-sales service designed to ensure the optimal performance and reliability of Mercedes-Benz Trucks and Buses, offering services such as Health Check, OSPS/VHS, Agreed List Items, and Breakdown Management, all aimed at minimizing downtime and maximizing efficiency for customers.
Lifecycle Product OfferingDCVI's Life Cycle Product Offering includes Genuine Parts, Genuine Oil, Overhaul, and Value Parts, all designed to ensure the long-term performance, reliability, and efficiency of Mercedes-Benz Trucks and Buses.
Mobility SolutionsDCVI's Mobility Solutions include Service Contracts, Maintenance Contracts, and Extended Warranty, designed to provide comprehensive support and ensure the long-term reliability of Mercedes-Benz Trucks and Buses.Highlight
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Service
Spare Part
Telematics
Call Center
Bodybuilder Portal
DCVI TechMasters 2024/2025DCVI Techmaster is a competition that reflects DCVI's commitment to supporting dealers in delivering exceptional, efficient, and customer-centric aftersales service. This competition aims to ensure that every Mercedes-Benz commercial vehicle on the roads of Indonesia, whether a truck or bus, is backed by dedicated, professional, and high-quality aftersales support.
Contact Us
Contact UsTruckParts by Mercedes-Benz Older Trucks, Prime PerformanceOver time, your truck fleet has likely traveled thousands of kilometers — through challenging routes and heavy-duty demands — becoming the backbone of your business operations. But age shouldn’t mean a drop in performance. TruckParts by Mercedes-Benz is the original aftermarket solution designed specifically for older Mercedes-Benz trucks like the Actros and Axor. TruckParts helps maintain your vehicle’s peak performance — reliable on the road, fuel-efficient, and operationally dependable — without the need to replace the entire unit. Backed by the proven quality of Daimler Truck AG, TruckParts is the smart choice to keep your fleet running strong and cost-effective. Contact Us
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Visit your nearest dealer and find the right vehicle solution for your needs!